Informatics works to find innovative intersections between technology, communication, and healthcare systems in order to move the entire industry forward. This exciting new branch of healthcare is using technology to improve patient care and create a better healthcare system. > How to Become a Telephone Triage Nurse 4. Some national companies like CVS Pharmacies hire telephonic nurses to help their customers. Some clinics hire both BSN and ADN nurses.Īnd you can also think beyond your local medical clinics and hospitals when searching for these kinds of nurse jobs. Of course, you’d need nursing experience in a clinical setting before taking on this home nursing job. They provide valuable medical advice to patients with a wide variety of problems. Tele-nurses can work at home and still contribute directly to patient care. The telephone triage system helps handle less urgent problems more efficiently so that resources are appropriately distributed. Nurses in triage can often answer patient questions, preventing unnecessary visits and keeping other healthcare professionals and support staff focused on the patients in the clinic. This allows highly qualified nurses to speak with patients, assess their symptoms, and recommend the best course of action before they show up to receive healthcare services. Telephone Triage Nurseīusy medical facilities and doctors often run triage by telephone. Your background in nursing will help you to make informed decisions in the best interest of the patients, medical providers, and insurance companies. Healthcare professionals already have this knowledge, and nurses are also familiar with medical records, treatment plans, and other details insurance adjusters aren’t typically familiar with. They also work to decide how much money the insurance company is required to pay for each claim. Health insurance companies need people with health care knowledge to examine and investigate claims to determine whether or not certain procedures are covered. And working for a health insurance company can allow more job flexibility. Making the transition from caregiving to working as an insurance claims specialist can be more natural than you might think. Since most of your work can be done over the phone or through email, case management is a perfect work-from-home position for skilled and experienced nurses who are familiar with the healthcare industry. Ultimately, your goal is to help coordinate treatment and funding so that a return-to-work goal can be established and met. You will need to collaborate with physicians, employers, and insurance companies to help facilitate communication and ensure compliance among all the parties involved. In this role, you will be responsible for handling long and short-term disability claims for patients. Nurses are in high demand when it comes to case management positions.
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